I had an idea that this season I would make up a small parts bag so I would hopefully not be caught out with any unnecessary breakages. My first mistake was to try & phone L/P uk, after some time the voice mail kicked in so I left my name & a phone number in hope of the return call. My second mistake was to assume they would call me back. Now my third & largest mistake, I went on the Laser Performance UK website & all the parts I thought I might need was there, my shopping basket was full & nothing was out of stock. I payed & was delighted how easy it had all gone. NO not that easy, life wont let it be that easy. I had a nice email from a lady I wont name yet saying she is trying to run the retail & website side single handed, & since late last year they don't have any small parts to supply to me & pointed me to a couple of other marine chandlers who they supply, & yes you can have your money back or the parts will be in in June. Now I believe there is some law against having a website, taking peoples money & not having the goods. I will see what trading standards have to say on Monday.