Some may have seen Andy's video where I cracked my rudder cheek recently. My pivot bolt was really tight and I smacked the end of the tiller pretty hard. Intensity sent me a new one within a week (very fast I thought). I put the new one on less tight and used some vaseline for smoother operation and it works pretty well. I noticed that to drop the rudder it seemed to help raise the far end of the tiller before pushing it down rather than pushing it at a more horizontal angle. I have another cheek back ordered and will not try to raise or lower this way until the new cheek is here and I can take it with me. I'm still smarting that I ruined our run back to Marconi.