Dear sailors, My name is Johanna, I'm studying International Cruise Industry Management at the University of Applied Sciences in Bremerhaven and I am currently writing my bachelor thesis on quality management in the yacht charter sector. By means of primary and secondary research I am trying to find out to which extend a newly launched rating system for charter companies is actually a valid indicator of quality among the tested organizations. In order to draw valid conclusions I need all the sailors and crewmembers around to complete a VERY SHORT questionnaire for me. It is absolutely anonymous and only takes two minutes. http://www.surveygizmo.com/s/146371/yachtchartersurvey If you have any queries or additional comments to make please contact me: email@example.com Thank you all for your participation!!!